Troubleshooting
Diagnose the failing layer before resetting the workspace or terminating processes.
On this page
The shell cannot find harness-cli
This is usually a PATH problem. Test the bundled CLI directly to separate installation from daemon reachability:
/Applications/Harness.app/Contents/MacOS/harness-cli pingWhen that works but harness-cli alone does not, reopen the shell after completing command-line setup, or follow the installation guide. Do not use zsh/bash export syntax in fish.
The CLI cannot reach the daemon
Open Harness and try the checks below. Exit 4 indicates an unreachable daemon or failed remote tunnel, not a missing target.
harness-cli socket-path
harness-cli ping
harness-cli daemon-stats --jsonCheck whether HARNESS_SERVER points at a stale or unintended socket. For remote work, confirm plain SSH succeeds, then verify the remote binary path, daemon, and registered socket. Do not loosen socket permissions as a fix.
A target is missing or ambiguous
harness-cli ls --json
harness-cli inspectExit 3 means Harness could not select a unique target. Use a full ID from the current daemon’s listing. Positions are contextual, labels may repeat, and a local ID does not identify a pane on a different host.
An agent is visible but not notifying
Check macOS notification permission and Focus settings, then the event toggles in Settings → Notifications. Confirm the agent’s hook is installed on the machine and account where the agent runs.
For Hermes and OpenClaw, complete the documented manual step. Process detection alone is not equivalent to a tool emitting an explicit approval or completion event. Test the notification channel from a Harness pane:
harness-cli notify --surface "$HARNESS_SURFACE" --title "Harness test" --body "Notification check"Sessions or history do not return
Check Settings → Terminal → Experience and Keep sessions running. Plain mode defaults to ephemeral unpinned sessions. Check whether you explicitly closed the pane, restarted the daemon, or shut down the host.
For missing history, inspect history-limit and persist-scrollback, including pane-level overrides. Output produced while persistence was off is not recoverable from Harness’s saved log. A saved layout is not a checkpoint of running process memory.
Colors, shortcuts, or prompt navigation differ
Use color-check and theme-preview to inspect rendering separately from application output. Check the effective keymap for overrides, and confirm shell integration is enabled when prompt navigation or command waiting is missing.
harness-cli color-check
harness-cli keymap --json
harness-cli config checkChange one setting at a time. Test shell-integration changes in a new shell rather than assuming an already-running shell was reinjected.
Create a useful issue
- Record Harness version/build, macOS or Linux version, local versus remote context, and the experience mode.
- Describe the smallest reproducible sequence, expected behavior, and actual result.
- Include the relevant command, exit status, and a redacted diagnostic or capture.
- Remove tokens, private paths, hostnames, and sensitive terminal output before posting.
Use Issues in the public source repository. Do not attach a full terminal capture or configuration file without reviewing its contents.
Troubleshoot the new workspace tools
| Symptom | Next step |
|---|---|
| A remote workspace method requires an update | Update that host’s daemon and CLI; changing the Mac app alone is not enough. |
| A search result is stale | Refresh Search All Sessions after output or a daemon connection changes. |
| A setup only partly opens | Inspect and repair the retained partial layout. Startup commands were not run. Do not open duplicate copies as a workaround. |
| The picker reports an uncertain result | Inspect the source pane before repeating the action. |
| An agent is still waiting after Mark read | Mark read only acknowledges an event. Respond to the agent to unblock its process. |
| A pane was closed accidentally | Try Session → Recently Closed… for layout recovery as fresh shells, not process or conversation resumption. |
Source references Harness 2.0.1
Checked against the immutable shipping commit for Harness 2.0.1. For other versions, consult the installed CLI’s help and schemas.